RD
Roger D
Active since Jan 2024
2
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2 reviews20 months ago
False Advertising of vehicles specs and details from Driver1
Unfortunately what was advertised was not forthcoming. Purchased a little Ford Figo with my Daughter for the family. Advert points which was not true: Original single Lady owner advertised: Fact, Avis fleet car before 2nd Lady owner. Advertised a Ford Figo Trend: Fact, vehicle is a Ford Figo Ambiente. Full service history advertised: Fact, only book stamped provided by non franchised service mechanic with no factual invoices to confirm details of services. Dekra tested advertised: Fact, generic roadworthy centre used with illegible tick sheet provided. Ford service completed: Fact service done at Ford however extra work needed rejected by dealership. Perfectly immaculate and original: Fact, airbrushed paint spray to try conceal scratches and new deep scratch evident on collection. Had to insist on cambelt replacement due to no service history details which was done inhouse. Had to return vehicle for belt issues after work done. Had to purchase a new battery 3 weeks after receiving vehicle. No compensation by Dealer1. Sad to say all complaints to resolve just the battery issue were ignored. No comments on the balance of complaints or details were positive.
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27 months ago
Warranty not honoured and theft of battery.
Unfortunately after 6 months one of my N Energy 4.8kw 48v batteries have underperformed giving 60% functionality. Having sent back the battery early Dec 2023 for evaluation I am now unable to receive a replacement or my battery back. It seems they have taken the battery and used it on another project. Creflo Musenga is not honouring the warranty at all so far.
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