Daniel van der Spuy

SolarMan Silverlakes, Pretoria is PATHETIC

SolarMan in Silverlakes, Pretoria is a pathetic company to deal with. They are quick to sell you things but as soon as they have your money the service stops. In November 2023 they sold an inverter to me which I paid immediately with my credit card. The installer (electrician) needed a pin layout which they could not supply. When I wanted to contact their supplier to try and obtain the required info. they refused to give me the supplier's details, They also convinced me to buy a "change over switch" and a "voltage switcher". My installer could not use these two items and I returned them on the 9th of January. I gave them my banking details, but now they refuse to refund me for these two items, claiming that I must supply them with a confirmation letter from the bank, which in my opinion is utter nonsense. I confirmed my banking details by email to them. Stay away from this company