Active since Feb 2024
I had an issue with Mweb within a week which includes drafting all the information needed for the formal complaint and then being sent to Mweb I got a responce one hour later which I couldn't get after three months and hundreds of emails and calls they are exceptional Big-up to ISPA.
They are overpriced and their workmanship is beyond pathetic. And guess what the worst part is they don't give a sh** Don't waste your hard earned money as I did.
I recently took a contract with MWEB after numerous attempts to contact them using every form of communication imaginable with no responce. I called as a new customer phone only rang twice and they answered I wanted to cancel the consultant was friendly and apologized for my experience and told me she will escalate the matter to the manager to expidite the process I thought well let me give them a chance until the en of the day to vindicate themselves I see it's 17:00 it's highly probable that the won't come I hope that someone will learn from my experience and not make the same mistake very poor service it's unfortunate
Their service is pathetic. I recently signed up with them and they do not answer their phone. I have been waiting for days for them to activate with no response. I feel I made a terrible mistake and wish I had looked at their poor reviews first. Please to anyone considering MWEB as your ISP don't do it. You.will regret it