Active since Feb 2024
On the 23rd June 2022 I bought a Toyota Rav4 2018 model. The car was selling for R324 900 and I got approved for the car through my business profits/Salary and credit score. everything was okay until 2023 when I noticed changes in the car's color on the body and the back door. I then went to inspect and saw that the car was repainted which was something the car dealership failed to tell me. I was concerned and decided to further check before consulting the dealer. I then decided to call the salesperson(around December 2023) who sold me the car and he informed me that he is no longer with the dealership and I should call them directly. I did that and spoke to Amos who informed that he was on leave. On the 02nd January 2024 I decided to drive to the dealership so I can get clarity on the vehicle and I was given the run around as always. I met with the 2nd hand car dealership manager, showed him the car and said he will look into it till to date I have not received any response from him. I am really disappointed with the treatment and the lies the dealership has given me. They could've been upfront with me so I can make an informed decision. I feel ****** as I am still paying for the vehicle that I am not happy with. I want the dealership to take ownership and fix the vehicle as it is them who did not disclose any defects. kind regards, BP Ramphenyane 0824381700