Active since Feb 2024
Don’t buy a car from this dealership! I had a bad experience with Cars to go,I bought a car on the 23/10/2025,I was provided with a vehicle permit which i used until it expired ,I then returned the car to the dealership as I was getting empty promises as to when I will receive my car discs and number plates. I also experienced faults on the car and when I reported them to the dealership they ignored me. I requested for cancellation of the deal after I took the car back but they ignored my request till today (21/11/2025) My husband went to the dealership to negotiate with them regarding our request, however they refused to Replace the car and they also refusing to cancel the deal. Mr Ali who’s the Manager at Cars to go chased my husband in a disrespectful way,he told him straight in the face to *** off! They were dishonest about the history of the car, I went to AA to request the history of the car at my own expense as I was suspecting that it was involved in an accident, vehicle history report showed that it was under 8 Dealerships including an insurance Auction company.
I have a funeral Policy which I only insured my brother, basically I’m only a premium payer, but they failed to assist me when I requested to make changes to the Debit Order dates and was told my brother is the only 1 who can make changes however the Agent that assisted me to that take the insurance told me I have the privileges to make changes whenever I want. My brother called and they only made changes to the debit order date for 1 month ,Honestly I’m fed up with Old Mutual!!
I took an funeral insurance with Assupol and requested for cancelation a month before the debit order date, they assured me they cancelled however they debited,I called to request a refund on the 31st of January and until today I haven't received it, all I'm getting is empty promises everytime I make a follow up. I wonder if I'll struggle like this in the event whr I claimed to get the policy payout, if I had stayed with them.
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