Selwyn M

Horrid customer service!!

On the 13th of Feb I went into the store to purchase a new alternator for my car. I took the alternator home, had the mechanic fit the new alternator and upon testing it realised it did not work . I went back to the store and explained the situation and I was given a new alternator ,only to find that I had the exact same issue as I did with the first . I returned to the store once more and the customer service I received was atrocious. The employee's attiude to the issue was horrid they seemed to have no care in the world that I had been having the same issue with two of their 'new' parts. I was told the alternator was now my problem ,there is nothing they can/will do for me and i would not be receiving a refund. I would not recommend them to my worst enemy.