DH
Dennis H
Active since Feb 2024
2
Reviews
0
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Reviews
2 reviews10 months ago
Best Service
Very much impressed with the service and hospitality of Mr Eric Thabo Mwale.Not even knowing him physically but the guy could telephonically go beyond my needs and expectations in getting me the right mags and tyres for my Merc. I trusted him with a deal of over 20 grands and I'm now smiling. The delivery to my village in Elim- Limpopo was on time. Eric deserves a Promotion. Thank you Evolution Wheel & Tyre Booysens. Regards Dennis Malele Elim-Waterfal. Limpopo
0 replies
26 months ago
unreliable customer service
I`m complaining regarding my recent purchase experience with Online Carparts. On October 7, 2023, I purchased a steering rack from them company for R6,700. Unfortunately, upon receipt, it became evident that the steering rack was not functioning properly. Subsequently, I had to return the item to the company almost three times, incurring additional expenses for courier costs throughout this process. Despite their assurances of a refund, I am disappointed to inform state that I have yet to receive the reimbur*****t. I have diligently followed their instructions, providing my bank account confirmation details as requested. However, despite numerous attempts to contact their accounts manager and other relevant personnel, I have encountered significant obstacles. Often, my calls are ignored or diverted, exacerbating my frustration and inconvenience. In addition to the refund owed to me, I am now compelled to seek legal recourse for the breach of our agreement. Furthermore, I am exploring options to recover the storage fees that have accumulated for my car since the initial purchase date. This situation has caused me undue stress and financial burden, and I expect a swift resolution to rectify the matter
0 replies
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5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)