AK
Andreas K
Active since Feb 2024
2
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Reviews
2 reviews22 months ago
Money gone? DC78510
Ordered and fully paid in April this year for 3 magazines online which at the time showed "in stock". On top paid 150 ZAR for delivery. Shortly after payment, received a letter from their Sales Exec (Eve Parkin) the order was now out of stock but expected in 1-2 month time. Reading through all other reviews, which i wish i had done before ordering from this company, that was the last communication with them and Phones and messages are not answered. I still can't believe they will get away with such a **** and hopefully other potential buyers will view this deep red flag before placing any orders with them.
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26 months ago
Check the reviews before purchasing from them
By far the worst experience ever, ordering online with them. Once you have made your payment you will be left on your own for weeks at end. Their service is *********** to say the least ....thats if you actually get a response. They offer 1 year manufacturer unit replacement warranty and 2 years on parts only. They will not honour the 2 years even though the unit was just out of manufacturer warranty. Made me pay 3700 ZAR for a simple LCD screen controller replacement that broke down after just 13 month. Would certainly NOT recommend them and surely there must be others offering a better customer experience.
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