Active since Feb 2024
I was assisted by Nikiti who was very efficient and helpful. I do feel there's room for improvement in terms of sounding the part as well. It lacked just a little friendliness but overall it was a good interaction and client experience. I switched over from Old Mutual after more than 20years and must say that the service at Intergrisure is keeping me a happy client!
It's a must-go! We visited the wine farm for my son's birthday on Tues 12 March and was served by Asanda and oh, what an experience! I made him aware with the booking that it's a birthday and boy did he take out the big guns in terms of top-notch service. He is interactive, witty, kind, professional and has all the attributes that will have any customer return. He is the epitome of 'It's not the product we purchase, but the service'. It was my son's first time at their tasting room and already he is planning a day with all his friends to experience what he did. Asanda, you made my boy's birthday extra special and went far and beyond our expectations of the day. You not only gave us an experience but you gave us a forever-memory.
I recently purchased a vehicle from Avis car sales, the Bellville branch in Cape Town and dealt with Lucille Clarke. It was the best service I experienced in a very long time. She is friendly, efficient and very professional. She kept me updated every step of the way and created a trusted safe space for, what can be, a rather overwhelming and often tedious process in general. It was a seamless and pleasant experience, and I could enjoy the excitement of purchasing a new vehicle without being bogged down with the technical side of things, thanks to her. She goes above and beyond, and her level of service is really a rarity. Everyone at the branch was kind and professional as well and I would recommend them to anyone, any day.