TM
Thabang M
Active since Feb 2024
2
Reviews
0
Industries
Reviews
2 reviews23 months ago
I always get the bes...
I always get the best service and don't struggle to get hold of them telephonically whenever i have a problem .
53 replies
25 months ago
Unsatisfied Customer
I am angry and saddened by this store located in Cradlestone mall , on the 08/05/2021 i took my fiances ring for a quotation request as i planned on selling it to buy a new one. They took the ring for evaluation and gave me a receipt which i still have even today. A week later they sent me an email to say their shop was broken into and that they opened a police case. 3 months later i went to the store to find out on the way forward as the ring was ****** from their store and they were so arrogant and told me that i need to claim from my insurance and that was the last communication i had with them. I went back in 2023 to ask about the case and they were so cold and arrogant and they gave me their management@pddesigns.co.za email address and said i must take it up with their management. Everytime i go pass the store i get so angry and feel as though they don't care about their customers or maybe its a matter of racial classification . I still have my receipt with me and thinking how best i can make them account. Please assist me so that my grievance can be addressed.
0 replies
Review Distribution
5 Star
1 (50%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
1 (50%)