PF
Paige F
Active since Feb 2024
4
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0
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Reviews
4 reviews1 month ago
Never use UPS
UPS South Africa has been one of the most frustrating courier experiences I’ve ever dealt with I was contacted to pay import tax on a shipment, but the communication was so unclear and unverified (no recognisable tracking linked to my order, non-working phone numbers) that it genuinely looked like a ****. Only after multiple follow-ups from UPS did I take the risk and pay — in good faith. After I paid, they continued to request additional documents and fees (ID, inspection charges), which I provided. At no point was I warned that the parcel was at risk of being abandoned. Then suddenly — despite already having taken my money — they declared the shipment abandoned. Now it gets worse: They are refusing to release my parcel unless I pay a further R5000, while also refusing to refund the R1600 tax I already paid. So effectively: They accepted my money Didn’t deliver the parcel Want even more money to release it And won’t refund what I’ve already paid Every time I ask for a proper explanation, I get the same vague response: “payment was late” — with zero accountability for their poor communication, broken contact channels, or the fact that they continued engaging with me after taking my money. This isn’t just bad service — it feels completely unreasonable and deeply unfair. I would strongly caution anyone using UPS South Africa, especially for international shipments. If something goes wrong, expect confusion, extra charges, and very little accountability.
0 replies
11 months ago
*****
*****. They have just disappeared off the face of the earth without any refund. Emails down, not answering phone calls, website down, facebook page gone, instagram gone.
0 replies
11 months ago
ITS A ****
They have just disappeared off the face of the earth without refunding me. ****mers.
0 replies
26 months ago
Stained my hair black
I went to sorbet today to get my eyebrows and eyelashes tinted - and ended up with a huge black stain in my blonde hair. The beautician didn't tell me so by the time I got home it had settled into my hair and stained it. Super bummed as I had just gotten my hair done - now I need to go get it fixed.
56 replies
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4 (100%)