LM
LEBOGANG M
Active since Mar 2024
7
Reviews
0
Industries
Reviews
7 reviews4 months ago
Disappointed with quality and lack of service from staff from Lewis store in Dennilton moutse mall
I'm writing this to express my disappointment and frustration from the quality of the couches I bought in 2022 August and the unhelpful/ dismissive manner the staff conducts themselves. I purchased a leather couch in Aug 2022 for R20 000. Fast foward to 2025, The couches have developed a significant tear on the headrest and armrest cushions, which is both concerning and disappointing to see the poor quality of the item from such a reputable store. I don't think purchasing quality couches are suppose to be durable for 3 years???? I sent my aunt in to report the matter to the store, where she was told someone would call or come see the couch. 4 weeks later, that had not been done. I called the sales lady who assisted me and asked she escalate the matter and would be nice if she involved her manager, she told me her manager could not be reached and she was working in the storerooms due to shortage of staff, i can't understand how does that concern me. I visited the store again today where I found another guy who continously dismissed my concerns and straight up told me that they will not fix the couches as it had been purchased 3 years ago and the issue is no longer the stores problem. He further mentioned the only thing he will do is to send someone to check the couches and we'll be liable to pay for it. When I questioned him as to why no one called or responded to tell us that from the beginning, he said he had other queries to attend to as they are short staffed. How is it that the store makes it a customer issue that the store has no staff?? Are our queries gonna be dismissed cause the staff cant handle any store pressure? Is Lewis stores selling us overpriced products with poor quality?? I cannot purchase a R20 000 and pop up more money to get it fixed again 3 years later. I need someone capable at Lewis to assist with the poor quality and service delivery of their store and staff
53 replies
8 months ago
Poor and unhelpful service
My mother purchased a vehicle from Omoda on the 2nd of July 2025, a month later she has still not received her number plates. We are receiving no communication as to how far they are will the progress of number plates. It’s the 2nd time receiving such poor service from the dealership as the same thing happened in 2023 when I purchase my vehicle.
0 replies
11 months ago
I called in to ask for a premium review and received the quickest, kindest and most satisfying service from Ofentse
I called in to ask for a premium review and received the quickest, kindest and most satisfying service from Ofentse. I even got additional cover for a good premium. Today, il remain a MiWay client because of u. Thank u
58 replies
18 months ago
Unprofessional
I ordered a pair of shoes but were found to be small so I logged a return on the 7th of October, on the 8th a courier company came and requested collection of the shoes, of which I gave to them and I was told the exchange order will be delivered. To my surprise Superbalist says they did not receive my order and nobody is assisting me, even the guy who was assisting me at the contact centre was rude and told me that maybe I was ****med??? How did the ‘****mer’ know I logged an exchange request? How is nobody trying to assist me? This means I lost money and am I suppose to carry that lose?
0 replies
26 months ago
Worst customer service
I visited real fish and chips in witbank ( near spar) multiple times. I am astonished by the attitude I receive from those ladies every time I visit that shop. I enjoy fish and chips, but I think I’ve gotten to a point of never wanting to step foot there again. Once u walk in the door, those ladies are always standing and talking about whatever business they have going on in the personal lives, they NEVER greet, even when greeted, it’s usually the most unpleasant greeting (like they are being forced). The service is the worst, they never want to talk or offer any assistance. My sister also went there yesterday around 15:40, she also experienced the same thing, she was not greeted and they didn’t respond either, they just went on to say ‘Siku siza ngani’. What happened to great customer service being one of the drives in business
0 replies
26 months ago
UNHAPPY WITH THEIR SERVCIE
am very furious with the level of service I've been receiving from Rosebank college and their staff. Early January I enrolled for a postgraduate diploma with the college, buy due to personal reasons, I have to cancel my enrollment for this academic year. I sent an email to their cancellations department on the 30th of January, along with another email to their refunds department, as I had already paid an amount of R12960 for the deposit and R5000 towards the fees. There was no feedback from the institution with regards to the process of my cancellation and refunds. I kept on sending emails and getting different ticket numbers everytime, and a new person would respond asking for documents that i have sent multiple times from the 2024/01/30. I have sent through a cancellation letter starting my reasons, confirmation letter for my account details, my Identity document, proof of payment for the one payment and a bank statement for the other payment, as the payment was done using rosebank colleges direct payment channel. After trying to make contact with the college countless times, today I was assisted by a lady, who told me that they did not receive any proof of payments, I further explained that i sent it through, along with a bank statement. She went on today that i did not highlight the payments on my bank statement and it was not her job to do it for me. I am not pleased with the level of her disrespect cause i tried to explain that my first email did include a transaction history that highlighted both payments. She hung up the phone. What is soo hard about cancelling an application and getting a refund. why do i have to struggle to get my money and get disrespected in the process
112 replies
26 months ago
unprofessional behavior at ROSEBANK COLLEGE
I am very furious with the level of service I've been receiving from Rosebank college and their staff. Early January I enrolled for a postgraduate diploma with the college, buy due to personal reasons, I have to cancel my enrollment for this academic year. I sent an email to their cancellations department on the 30th of January, along with another email to their refunds department, as I had already paid an amount of R12960 for the deposit and R5000 towards the fees. There was no feedback from the institution with regards to the process of my cancellation and refunds. I kept on sending emails and getting different ticket numbers everytime, and a new person would respond asking for documents that i have sent multiple times from the 2024/01/30. I have sent through a cancellation letter starting my reasons, confirmation letter for my account details, my Identity document, proof of payment for the one payment and a bank statement for the other payment, as the payment was done using rosebank colleges direct payment channel. After trying to make contact with the college countless times, today I was assisted by a lady, who told me that they did not receive any proof of payments, I further explained that i sent it through, along with a bank statement. She went on today that i did not highlight the payments on my bank statement and it was not her job to do it for me. I am not pleased with the level of her disrespect cause i tried to explain that my first email did include a transaction history that highlighted both payments. She hung up the phone. What is soo hard about cancelling an application and getting a refund. why do i have to struggle to get my money and get disrespected in the procees
56 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)