What are the most common complaints about Rosebank College?

The most common complaint about Rosebank College, based on Hellopeter's AI analysis of recent customer reviews, is Fees, Financial Aid & Refunds. A recurring minority report incorrect billing, modules charged that were not registered, payments misallocated, portals frozen mid-semester despite paid fees, refused refunds, and bursary book allowance deductions. These cases drag on for months with limited resolution.

How does Rosebank College compare to other Education & Training companies?

Rosebank College scores 3.9 out of 5 on Hellopeter's AI analysis of service quality in Education & Training, compared to the Education & Training industry average of 3.2. Their strongest theme is Teaching Quality (4.5); their weakest is Fees & Refunds (2.9). The top AI-rated Education & Training business on Hellopeter is Totally Tailored Solutions (4.8). How is the AI Score calculated? →

Is Rosebank College trustworthy?

Rosebank College has a TrustIndex of 10 out of 10 on Hellopeter, based on 21,548 reviews in the last 12 months. Hellopeter has tracked Rosebank College across 4 total reviews. How is the TrustIndex calculated? →

Rosebank College Reviews | 10 TrustIndex

Rosebank College Reviews | 10 TrustIndex | Hellopeter

Frequently Asked Questions About Rosebank College

What do customers say about Rosebank College?

Based on recent customer reviews, Rosebank College earns strong praise for the helpfulness of named campus staff across libraries, IT, client services and student wellness. Students consistently celebrate quick, friendly resolution of portal, registration, transcript and graduation pack queries. However, recurring frustrations emerge around fee billing errors, deregistration after payment, missing certificates, uncaptured marks, and slow ticket responses that derail studies for affected students.

What is Rosebank College's biggest strength?

Rosebank College's biggest strength, according to Hellopeter's AI analysis, is Teaching & Academic Support. Lecturers like Inocent Ramatladi, Nobuhle Moyo, Benjamin Sekuruba, Kulani Holeni and Wandiswa Mngxali are repeatedly named as patient, dedicated and skilled at simplifying complex content, with library and wellness staff offering strong supplementary academic support.

Recent reviews (21,548)

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Popular mentions

great service very helpful patient friendly graduation pack password reset excellent service no response uncaptured marks billing errors

Anonymous

1 reviews | Active since Jan 2020

7 Jan 2025, 22:11

Cellphone screen repair warranty

The screen repair warranty is a farce! Shortly after repair, my screen flapped and the touch function on the screen was faulty. The screen protector was much smaller than the actual screen (providing minimal to no protection). Even though I was well within the warranty period, the guy was hostile, dishonest and expected me to provide a 50% top up payment. The agreement to repair only took place after a prolonged back and forth and determining that there were NO terms and conditions provided (per his initial indication) excluding the repair. Safe to say that I will not be using their service again. 1 star is far too generous.

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Anonymous

1 reviews | Active since Jan 2020

7 Jan 2025, 22:11

Cellphone screen repair warranty

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Anonymous

1 reviews | Active since Jan 2020

10 Oct 2023, 13:10

CELL CAFE SURPRISE!

You’ll have noticed that as smart phones get smaller our fingers get wider? So I tried to resurrect my old LARGE I-Pad which hadn’t been used in a very long time and was dead flat. Took it to the “All Things Apple Experts “ who declared it not only ‘dead flat’ but “dead” declaring that a new battery (R800) MIGHT restore life but doubted it. So I didn’t bother. Instead I took it into a small shop in Fields Shopping centre (Kloof KZN) where the chap had sold me a power cable for it the previous day without seeing the device and who move immediately declared the cable to be wrong for the pad and swapped it (without charge) for another and suggested I leave it on charge for 24 hours. I did and guess what?! It’s back as good as new. My advice ? If you’re having internet /phone Problems don’t rush to the “experts” - they may not be - pop into Cell Cafe…..you may be pleasantly surprised. I-Pleased

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Anonymous

1 reviews | Active since Jan 2020

10 Oct 2023, 13:10

CELL CAFE SURPRISE!

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Anonymous

1 reviews | Active since Jan 2020

3 Apr 2020, 12:06

Cell C dont go there!

It's taken Cell C 8 months to stop emailing scripted mails and finally call. Not to my suprise even the call was defensive and with no intention to resolve my complaint. I'm not writing a review for a response from Cell C but rather to make the public aware of what they in for if they select Cell Cell as a "lack of" service provider.

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Anonymous

1 reviews | Active since Jan 2020

3 Apr 2020, 12:06

Cell C dont go there!

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Anonymous

1 reviews | Active since Jan 2020

27 Nov 2019, 13:09

CellCafé - do not support these fraudsters!

This business situated close to Pick and Pay in the Rosebank Mall are fraudsters! I have had a few devices fixed there - paying amounts of R3500 to fix an iPad screen. A month down the line the iPad screen went white and the home button "fell in" after a month's use only. This iPad's screen was absolutely shattered before they fixed it but worked anyway. How is it possible that after this apparently "Apple" screen was used to fix it, it suddenly went white? I work with iPads a LOT and there is absolutely NO WAY that a screen goes white for no reason and definitely not because of usage. DO NOT TRUST THESE GUYS!!!!! When I went back for them to fix it, I was told that we "broke" it and they will not be able to fix it again. Now I sit with an iPad that THEY have ruined and there is absolutely nothing I can do.

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Anonymous

1 reviews | Active since Jan 2020

27 Nov 2019, 13:09

CellCafé - do not support these fraudsters!

Replies (0)

Top Strengths:

Frequently Asked Questions About Rosebank College

What do customers say about Rosebank College?

What is Rosebank College's biggest strength?

Recent reviews (21,548)

Cellphone screen repair warranty

Cellphone screen repair warranty

CELL CAFE SURPRISE!

CELL CAFE SURPRISE!

Cell C dont go there!

Cell C dont go there!

CellCafé - do not support these fraudsters!

CellCafé - do not support these fraudsters!

What are the most common complaints about Rosebank College?

How does Rosebank College compare to other Education & Training companies?

Is Rosebank College trustworthy?