MP
Madelein P
Active since Mar 2024
1
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1 reviews7 months ago
Insurajce company that doesn't know what they are doing or what is covered
I was told my goods will be covered when moving and when I put a claim in I am told that it wont be covered. Caroline confirmed that it will be covered, just for Patience to come along, whom I had to ask 2 to send me the claim information, to tell me that her boss Marise needs to look at it because Caroline made a mistake by saying that the goods will be covered. Best of all in this is that the Broker who was assigned to us left, and then when I got in contact with him regarding our policies I was told that he left 2 months ago and CIB should have notified me. Everytime that you call or email them there is someone new. Staff turnover is insane!! Should have never moved over to CIB1 reply
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1 Star
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