Active since Mar 2024
Submitted my cellphone insurance claim on 24th February.No call,communication up to 03 March.Upon calling told claim only given to assessor 2 days later..Requested a call back from supervisor.None came.How do we wait 7 days for a decision?.held on for longer than 10 minutes to get through on their call centre
We are a social club with a policy for over 10 years. I have tried 2 request latest report. Maxe 8 calls today's. Callsnot picked. Where picked nobody onows how to help me. I fried complaints line no help. I will never re ommend old mutual. Will 3ven my retirement policies from them