

Techsured
Based on recent customer reviews, Techsured is facing significant dissatisfaction from its policyholders, particularly around its cellphone and device insurance offering. Customers consistently mention frustration with declined or delayed claims, poor communication from the claims department, and difficulties cancelling policies without further debits. A recurring theme is the perceived gap between premium collection efficiency and claims handling performance, with many feeling that exclusions and excess structures are not transparently disclosed at sale. Escalations to supervisors and complaints teams are frequently described as unproductive, leaving customers feeling ignored when they need support most.
Replied to 100% of negative reviews
Reply time on negative reviews: 709h 2m
TrustIndex
2.2
Ranking
#114
in Insurance
Reply Time
709h 2m
NPS Score
-90
Recommended: Unlikely
Replied to 100% of negative reviews
Reply time on negative reviews: 709h 2m
Based on recent customer reviews, Techsured is facing significant dissatisfaction from its policyholders, particularly around its cellphone and device insurance offering. Customers consistently mention frustration with declined or delayed claims, poor communication from the claims department, and difficulties cancelling policies without further debits. A recurring theme is the perceived gap between premium collection efficiency and claims handling performance, with many feeling that exclusions and excess structures are not transparently disclosed at sale. Escalations to supervisors and complaints teams are frequently described as unproductive, leaving customers feeling ignored when they need support most.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTry adjusting your filters to see more results.
Techsured has a TrustIndex of 2.2 out of 10 on Hellopeter, based on 40 reviews in the last 12 months. They reply to 100% of negative reviews, typically within 709 hours 2 min. Hellopeter has tracked Techsured across 158 total reviews. How is the TrustIndex calculated? →
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.