Utter disgusted

I am writing to formally express my frustration and disappointment with TechSure regarding my home and device insurance policy. I took out home and device insurance with TechSure in 2023. At the time of taking out the policy, I specifically discussed coverage for my laptop with your consultant. I was clearly assured by the consultant that my laptop was covered under the home and device insurance. At no point was I informed that laptops were excluded from the policy. Now, after being insured for some time, I am being told that my laptop is not covered. This directly contradicts the information that was provided to me when I agreed to the policy. Had I been informed at the outset that my laptop was not covered, I would have reconsidered or made alternative arrangements. I find this situation extremely disappointing, as it reflects a serious lack of transparency and has caused unnecessary frustration. I re**** on the information given by your consultant in good faith when taking out this insurance.