Kaylee

Active since Mar 2024

Reviews

Industries

Reviews

4 reviews

12 months ago

**** - order won’t arrive

Order has not been delivered after 22 days. Support team responds but had a different excuse every time and sets false deadlines. Won’t be shocked if my order never comes.

0 replies

FlySafair

19 months ago

Missing voucher and bad customer experience

I had a voucher in my Flysafair wallet that I wanted to use to book a flight, however when I made payment it said “error” and didn’t accept my payment. When I tried to book again it now said that my voucher has already been used even though I don’t have any flights booked. Trying to resolve this issue has been an absolute struggle. Trying to speak to a consultant when I phone the call centre leads nowhere, and when I eventually got hold of a consultant on whatsapp they were unhelpful, unclear and ended the chat without me having any issue resolved whatsoever. Truly disappointed in the customer service I experienced today.

0 replies

Homechoice

24 months ago

They will not stop calling you. EVER.

I’ve tried everything, asked them multiple times to take me off their call list; still the calls keep coming. I’ve mentioned the POPIA act but they do not seem to mind. This is my last resort before I will be contacting a lawyer. Homechoice PLEASE STOP CALLING ME.

53 replies

dotsure.co.za

25 months ago

Best service from Ja...

Best service from Jackie! Very friendly and kind, had a lovely experience chatting over the phone

56 replies

Review Distribution

5 Star

1 (25%)

4 Star

0 (0%)

3 Star

0 (0%)

2 Star

0 (0%)

1 Star

3 (75%)