PZ
Pilile Z
Active since Mar 2024
17
Reviews
0
Industries
Reviews
17 reviews9 months ago
Good customer service
Thank you Owami for assisting me. You kept your promise and saved me and my daughter. I got my pension payout on time.
56 replies
10 months ago
Poor customer service
I hope Sanlam Corp will respond. They don't pick up their call and they don't respond on their whattup number. I feel like it's another way of delaying the process. It's unfair I've been waiting for ages for this payout. Please have mercy on me. I already lost a shelter and have no food. Have mercy on me and my child. I'm tired of apologies I need the exact date of when I'll receive my payout hopefully it will be before the 20th I'm really struggling
0 replies
10 months ago
Poor service
After complaining about my payout on the 4th of June I received a message updating me about my claiming status then on the 21 of May I received a message saying Sanlam has received my withdrawal claim request after that I received forms to fill my personal details and money I'm claiming for. Im worried I don't think I'll get my money soon. I resigned last year May but I have to fill in the same forms again how can they send me a msg updating me about my claiming status when they don't have my details. When I called the lady I spoke too said I will get my money after 30 days. I can't wait for 30 days. I've been waiting too long. A friend of mine told me that she got her money after 2 weeks. Why do I have to wait to long I'm desperate and struggling with a child. Please help me. I'm stressed and confused. I've been send a new version of forms and the old ones. I don't know which one to fill. When I called the office I was told not to fill it because they have my infor but I keep on getting the forms
212 replies
11 months ago
Poor customer service
<div>I'm a bit happy yesterday I got an update about my pension payout. On the other side I'm frustrated because My Sanlam sky account is been Ihanded over to CSS. I did call and told them that I will pay once I get my payout. Trust I will get it soon. The consultant was surprised that I'm sti waiting for my payout after I resigned long time ago</div>
53 replies
11 months ago
Poor customer service
I'm still waiting for my retirement money from last year. Last month I received a call from Mr Vapi promised me that my issue will be resolved soon but I'm still waiting for my pension fund. I'm struggling.I'm tired of empty promises and apologies. No one is updating me no one is feeling my pain. Sanlam chose to ignore me. Everytime I write a review they apologise and act as if they will do something or call.
0 replies
11 months ago
Poor customer service
I'm still waiting for my pension payout. I'm tired of the empty promises and calls. Pls pay me don't make me understand I've been waiting to long I have no shelter and food
290 replies
11 months ago
Poor customer service
I sent an email very early in the morning it was before 7 am. To Vapi at Sanlam telling him that I'm loosing my shelter my landlord doesn't understand he needs his money because he needs to pay for his bond and I also have bills to pay. I can't be homeless with a. 8 Yr old daughter. I've been waiting too long. Don't call me and make empty promises and ignore my emails. Just pay me
116 replies
11 months ago
Poor customer service
My mother was medically boarded in 2009 and she passed away last year the 17th of February.when I went to claim foe her money from Nulaw Union they asked for the Medically boarded letter that I don't have. ****whittington told me they destroy files after 5yrs years a worker has retired. Where I will get it. I can't even afford to buy her a tombstone. I'm stressed I also have bills to pay. It's painfully I even tried the Dr who boarded her he said he doesn't keep the patient's files
0 replies
11 months ago
Poor customer Service
Yesterday I've sent a massage to Penny Cellere asking who must I talk to about my pension fund. I resigned last year May at work and didn't get my money then last week Friday I submitted another resignation letter in the office. I need my money I can't wait long I have bills to pay before the 20th otherwise I'll be homeless with my child. I need a response and help ASAP.
696 replies
11 months ago
Poor customer service
Yesterday morning at 11:00 I ordered bread rolls,vienas and yoghurt for my daughter's school lunch. I received a msg saying I will get my order in 60 minutes I waited forever. Till I sent a msg requesting about my order. Later at 4 afternoon I received a massage saying the driver couldn't find me. My money will be refunded. It hasn't been refunded and my child hasn't have anything to eat at school. I always buy my groceries on line at pick pay. I'm so dissapointed on you. What is my 8 Yr daughter will eat. I haven't got my refund to buy. Pls refund me as soon as possible
176 replies
Review Distribution
5 Star
2 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
14 (82.3529411764706%)