Maxine L

Ended up swearing BULL**** at the Receptionist

Received an SMS months later telling me that I still owe above R600 for a emergency hospital visit (just over 3 months to be more accurate), with a failure to pay resulting in my account being handed over to debt collectors. This amount is ABOVE the +R800 that had already been paid to the hospital itself. No invoices received - just a rude SMS. Speaking with the receptionist is shockingly unhelpful. Ended with me shouting "BULL****" over the phone because this amount appears out of nowhere (again 3-4 months after the hospital visit). No previous communications that this payment would need to be paid. No means of sending through proofs of payment. Not at the hospital, and nothing received afterwards. I even thought it was still the amount from the hospital invoice that was in question, I was so confused. Reading every other review only adds to the anger and frustration - so this happens a lot? The receptionist will need to deal with more than "bull****" being thrown her way considering how these Doctors manage themselves and their accounts. I hope she finds better work.