Active since Mar 2024
Love this company! My go to when looking for gifts. AMAZING products, great prices, personal customer service, & fast delivery. Thank you Kitchen Samurai!!
Customer service was amazing, delivery was fast and the product was fantastic. I would 100% recommend this product. Thank you Duncan. I wish more SA companies took such care of their clients.
Very disappointed & frustrating process, lasting about 3 years . Paid R21600.00 for a new 5ft tipi (paid deposit in Oct 2020), took very long to be delivered, ended up settling for 2nd hand poles (they couldn't get new poles). Fabric disintegrated after 1 year. Opted to rather go for a 2nd hand medium bell tent that had been tried and tested to avoid the same drama in another year. Asked if some kind of compensation was possible due to the difference in price between new large tipi & 2nd hand medium bell tent & was told yes it would be looked into (April 2023). 9 months later still nothing. I have given up. I have spent so much of my time trying to get tractions with this company through out these 3 odd years, and besides the pandemic, I feel communications and delivery is not on par....so frustrating. Owner moved overseas during the process. Great guy, but I will never recommend this company. Wish I'd had a lawyer....lesson learned :)