Ithuteng M

Bad service, false info.

Good day. I had a sour business with Flawless Cars. A car was sold to me by kagiso on 2020 roundabout May. It was beautiful, I bought because I wanted to move the money as I was undergoing a divorce process. I was told the car has a spare key, I requested to see it but was always given the run around just before the sale, I almost didn't get, the key but when they gave it to me it was not working. I complained and was told by Cy to fix it myself to get it working. The seat belt on the driver was not fitting in the clip as it was a replacement so they glued a different clip on the side of the seat, I noticed that the same Day I collected the car, I called to complain and again they did nothing about that, so so fortunately I managed to get it working on the original car belt clip. Plrior to paying, I was told that the car will be serviced, unfortunately that didn't happen so I noticed the alternator belt was old, then Cy told me that I can fix it and they will credit me on my account. I requested the monthly statements, for the first few months I did receive but I had to as for them. Every month, the bigger problem started when I got tired of asking every month and then I requested that atleast I must ge the statements without asking and they asked me for proof of payment, I then proceeded to ask if it will be possible for me to receive the statements without sending the pop, I was communicating this with karabo, then Cy took over and close to be vaxious and said I will have to send every single proof of payment including the ones they already had. Mind you, the first statements had wrong dates and when I resent them back to them, Cy said I ****d them as kagiso left the company though I still have the WhatsApp where they were sent to me. From their phone with the sent date. I asked if they force me to send the pop, does that mean if I deposit Via the atm and loose the receits, I will loose my money to them! No one responded. They claimed the wrong balance, Cy kept telling me about the finance department which even fail to take account of monies received every month. I paid to the last cent and deducted the cost for fixing the belt, sent them my calculations including the receits for the belts, Cy said they are not responsible for my repairs. He is now denying their promised response regarding the belts. I missed two months and paid it all in full, they claim a 21% interest which was never disclosed to me. I refused to pay it as I don't have such an agreement with them and they are not registered with the NCR to be charging us the interest. Now they don't wanna release my papers, they do t wanna produce paperwork pertaining to their acclaimed balance. I have to now fight them legally. My stupid clientele said they can't help. Miosa didn't hep Cpa didn't help Nca didn't help. It's not worth buying at flawless cars