Thomas B

Absolute con artists

BE VERY CAREFUL ABOUT GIVING THIS BUSINESS YOUR CAR I'm writing this review after a 3 month period of Canterbury having my car claiming to "fix it". Originally was quoted 16k for the full job by them, was told my car would be ready by the end of the week & then nothing - radio silence, no communication, nothing. Until about a week later when I recieve a call with a new quote with an additional R10,000 on it. This repeated itsself about 4 times, over a period of 3 months. They sent me a quote of R50,000 when they originally told me "No it wont be much more its fine" - This is after they had already done R30,000 worth of work on the car to fix the issue, leaving me no choice but to pay for the work that had already been done, if I had known the size of the job from the start, I would have never done it - i think they knew this too, hence only feeding me "bits" of the problems over months. And to top it all off - the reason I took the car in (smoking issue) was still NOT FIXED. I had to call & message multiple times a day just to get through to somebody - I was constantly told they will call me "Today" and never heard anything for days at a time. Very ***** business, they do not do their due diligiance for their customers - if they had done a proper evaluation from the start - they wouldn't have had to lead me on a wild goose chase over months. Honestly feel as if I've been taken advantage of, for sure the worst service I have ever recieved from any business. UPDATE: I have also taken my vehicle to a trusted and reputable mechanic who has confirmed that these people are absolute ****mers - they snapped my fuel rail in my engine & then tried to epoxy it together, resulting in constant fuel leakages - honestly lucky my vehicle did not catch fire - trying to charge me 10k not once but TWICE to remove my engine (all in 1 job mind you). DO NOT TAKE YOUR VEHICLE HERE. I feel sick to my stomach after what this business has done to me financially.