Active since Mar 2024
I am actively trying to cancel my premium plan to no avail. They are ignoring me and there is no visible option on the site to cancel the plan. DO NOT USE THEIR PREMIUM PLAN. Learn from my mistake of thinking that South Africa would actually have a credible freelance site. Stupid me.
If I could give negative stars I would. I have been trying to reach them to close down my shop for almost three months now. The site keeps crashing not letting me in to close it myself and now the fees have stacked up even though they were completely paid off when I wanted to close it down the first time. I can't even reach there contact line because that also crashes . Terrible terrible company. I give up at this point they can keep the dead shop and keep stacking up the bills that I will NEVER pay since it is because of there own incompetence.
I have been sending email after email to these people because I am waiting for a delivery that already says completed on their end. They only responded once, almost 2 weeks ago. After that, I have been basically chatting with the automated response. I even suggested a refund since they clearly don't want to deliver my package but even that fell on deaf ears. This is my money that they just took like it's nothing and left me in the wind. Don't waste your money, even BUCO is better. Order number: 2021684922