Active since Mar 2024
Is there really a 25% co-payment on Basic Dentistry for 2025? Could you please clarify Bonitas's reasoning for raising membership fees while simultaneously reducing essential benefits for members? In 2025, we will be required to pay a full 25% out of pocket for a basic annual dental checkup. How does this encourage members to keep up with their recommended two yearly checkups? Has Bonitas provided evidence suggesting that members no longer need to see the dentist annually? It would have been more reasonable to offer one fully paid visit and a co-payment for the second, rather than eliminating benefits all at once! Now, I wonder what benefit may be next for 2026. Will we still have access to optometry every two years, or is a 25% co-payment also in the works for that? Could GP consultations be next on the chopping block? I urge Bonitas to consider the needs of its members when implementing changes that seem to serve only the company's profits. Along with the yearly increases I’m already facing. This is disheartening, especially since my fiance and i are accustomed to at least one dental checkup per year, which has now been taken away. I am deeply disappointed and still in disbelief and now thinking of changing medical aids after many year with Bonitas
I am frustrated, disappointed and just really angry I go engaged a while back and my Diamond kept on falling out of my Ring so it's been in for Repairs before this incident. Last year November 2023 I took my ring in for the 3rd time for the same thing the Diamond fell to Tygervalley Branch and we waited on a Quote but didn't receive anything so we checked what is happening the next thing we know is that NWJ had Liquidated with absolutely no warning to there clients very ********* and we then emailed and got told to contact the liquidation company my fiancé emailed this lady from "progressive" and received no feedback and she then told us that another liquidation company took over (This was in May 2024) I mean really this is absolute nonsense I found the other ladies details from the new liquidation company and I messaged her and she said she would find out for me (This was in June 2024) still no feedback I don't understand how people can work like this. Then I contacted a gentlemen (One of the regional managers) his the only one that has been the most helpful but didn't really help if that makes sense (This was in July 2024 ) he said all the items are with the Sheriff of the court but he can't give me the number - he then gave me another ladies number the Lady that's in charge of the Repairs in KZN this was also in July all she can say is she will give me feedback but once again I am still waiting and now we are in August 2024 - I am still in contact with regional manager i have asked him for anyone else that can assist me he has given me another ladies number she hasn't rep**** to me yet - This is just very frustrating my Ring is over 8years Old how can they hold something I bought 8yrs ago that is in for a Repair that has already been paid for in full
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