AK H

Jean Paul Salon Capegate

Worst service ever. It’s been 3 months now waiting on them to resolve my issue. Their head office numbers do not work. I wanted something that would make my hair less dry. They proceeded by advising me to use their products. They treated my hair in the shop as well, which made no difference to my hair. I took the products back the next day as they do not work. They just dry my hair out further. I was told I cannot return the shampoo, they took the conditioner and told me the agent will contact me in a few days. 3 months later I am still waiting. I’ve been to the store, they tell me they can’t reimburse me or do something else because they have to wait on the agent. I am not interested in their services anymore. I just want my money back.