Thembi T

Stick inside the sweet

I bought Manhattan sweets and found a stick in the sweet, then emailed their customer service on the 4th March 2024. I was assisted by Innocentia Mara, who later send the Aramex courier guys to collect sweets from me, then I sent an email to her telling her about what happened, then she called me after 3days offering me a voucher of R50 off valid for 90 days. I sent an email again on the third week of March complaining about their poor customer service,till this day in April these no response from them.I don't think they value their customers that much as I got a bed customer service from them.