MM
Mpendulo M
Active since Apr 2024
2
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Reviews
2 reviews17 months ago
Unprofessional and Disappointing Service
I had a very unpleasant experience with Realty1. The tenants mismanaged my property and failed to communicate effectively throughout the process. Despite clear agreements, they did not fix damages as promised, leaving essential repairs undone. The new tenants could not load electricity tokens because of the previous tenants unsettled meter bill, whereas Realty1 said it was settled. To make matters worse, they suggested I contact the previous tenants to address issues that were completely unacceptable to a professional agency that was entrusted with managing my property. Their lack of accountability and disregard for client concerns is deeply disappointing. As a property owner, I expected them to act as a reliable partner, but instead, their actions caused unnecessary frustration. I cannot recommend Realty1 to anyone seeking professional property management services.
0 replies
24 months ago
GEMS FAILING THEY MEMBERS AND NOT PRIORITIZING THEY HEALTH AND WELLBEING!!!
I am writing to bring to your attention a critical situation involving my MOTHER who has been hospitalized for the past three weeks with a severe and life-threatening medical condition. The patient, is in urgent need of medical treatment. The pain gets worsened by day, however, we are facing significant delays in obtaining authorization from GEMS for the necessary procedures. As per the South Africa medical regulations, it is imperative that patients receive timely and appropriate medical care to ensure their well-being and recovery. The prolonged delay in authorization from GEMS is causing undue stress and jeopardizing the health and safety of the patient. We have followed all the necessary protocols and submitted the required documentation for authorization, but despite our repeated efforts, we have not received a response from GEMS. The medical team treating the patient has emphasized the urgency of the situation and the critical need for immediate intervention. I kindly request your urgent intervention in expediting the authorization process for the medical treatment required, Time is of the essence, and any further delay could have severe consequences for the patient’s (MY Mother) health. I trust that as the GEMS Medical Ombudsman, you will prioritize this matter and ensure that the patient receives the necessary authorization without any further delay. Your prompt attention to this urgent appeal is greatly appreciated.
53 replies
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1 Star
2 (100%)