Jo-Anne Coetzee

billabong-southafrica.co.za is a ****

billabong-southafrica.co.za is a complete ****. It alleges that its an online factory store in South Africa, but it ships clothing from another country. I had many issues, including the fact that I haven't received my order and probably wont ever receive it. Only after paying for my purchase did I realize that my parcel was being shipped from another country. Then, I hadn't received a tracking number, so I emailed the customer care email provided. I'll just go ahead and include that as well here (service@tobeno1shop.com). This person stated that my parcel had been sent out and only then did he/she send me my tracking information. After a long wait, 26 days later, I checked my status (4/4/2024) at around 8am. I had claimed that my parcel had been delivered and signed for at 10:20am on the 4/4/2024........sure buddy. I have emailed @service@tobeno1shop.com twice now with no response, and I would be shocked if I receive on. Do not, I repeat, do not make the same mistake as I did.