Active since Apr 2024
Router stopped working (it was a Friday afternoon). Jenny Brown from ComX in Mossel Bay went out of her way to organise a technician to visit my address and install a new Router. All that was done before the close of business on a Friday afternoon. I thank Jenny (ComX) and the Techician (unfortunately forgot his name, but a clear specialist in his field) for her kindness, understanding and promptness in resolving my issue. I also made use of the opportunity to renew my contract with ComX as they brought me back on line so to speak in a record time. Thank you for the follow-up call also this morning Jenny and once again you went out of your way to assist me with a setup issue. Regards.