LR
llewellyn R
Active since Oct 2010
2
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Reviews
2 reviews134 months ago
Bad Attitude & Childish
I applied to purchase a vehicle from this Branch, eventually I cancelled the Quotation as I realized I wouldn't be able to afford the instalments. Immediately the General Manager from MSM Dealer Benoni started being rude and insulting me with things like: \Don't worry that car is been sold its your bad loss
0 replies
137 months ago
Standard Bank Building Insurance UNFAIR
On 11/01/2015 I woke up to find that the Middle & Lower level of my house was underwater. My Family & I spent most of the Day trying to get rid of the water as anyone would do. On 14 January I registered the Water Damage Claim with Standard Bank Insurance. After extensive emails back & forth, Late appointments & even Standard Bank's assessors not showing up for their appointments, I was informed that I will only be paid out an Ex-Gratia Amount which is far less than what the damages come to. Standard Bank reckons that an Angle Valve was the cause of Damage & they do not cover Angle Valve's. I supplied Enough photos & evidence that the Angle Valve & part of the Water Pipe is one in the same thing so I believe that it should be covered. Also, it was never declared to me that an Angle Valve is an exclusion, rather that water pipes will be covered. I feel that I am being treated unfairly & NOT according to the TCF (Treating Customer Fairly) act. I would like Standard Bank to contact me in this Regard as I am a good customer and would like to have this Investigated Properly. Should I still feel that I am Being treated unfairly I will resort to take this matter up with the Ombudsman.
1 reply
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