Active since Apr 2024
I ordered two bucket bags on 26 March 2024. Since my previous review there has still been no communication from Safia. I have not received a shipping update despite the fact that two months have passed. I cannot even demand a reimbur*****t as it appears that she has blocked my email address too. When I tried to elicit a response on social media, my comments were promptly deleted and my profile blocked. However, she relentlessly markets her products and when contacted for new business, she responds within minutes and indicates processing time as 7 days. I am astounded at her dishonour and wish I could save prospective clients from the sure unhappiness that awaits them.
Safia is quick to respond to messages that will secure a sale, but there no customer service after purchase. She ignores emails and WhatsApps, and deletes comments on social media. Absolutely not worth the time, effort or money to support this terrible business. I wish her/them as much success as their customers have getting service from them.