GR
Gareth Roberts RobertsGbr160970@gmail.com
Active since Apr 2024
2
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Reviews
2 reviews5 months ago
Deeply disappointed by Coco Safar’s treatment of contractors
I worked as a Main Contractor / shopfitter for Coco Safar and was heavily involved in planning and completing one of their stores. My experience with them has been extremely disappointing and financially damaging. I didn’t just do standard shopfitting. I helped plan the entire store, and even had to bring in my own architect because the original plans were, in my view, not fit for purpose. To get the store completed on time and avoid penalties, I called in favours from my own subcontractors and effectively financed the project myself. We worked 24-hour shifts for weeks to make sure the store could open. The original amount they owed me was around R350,000. We agreed that they would pay the account down weekly from the store’s proceeds. For a while they did, and some of the outstanding amount was paid. However, in June 2023, the payments suddenly stopped – with no proper explanation and no revised plan to settle the debt. As of today, there is still around R74,000 outstanding. For over two years now I have been chasing this, and I have largely been ignored and “ghosted”. There were many promises made along the way – including talk of offering me shares in their Rosebank branch – but none of these promises ever materialised into anything real. In my opinion, this is not how a brand that presents itself as “premium” or “prestigious” should treat the people who helped build their store and their dream. I put in extensive time, energy, and money to deliver a high-quality result for them, and I have been left with unpaid bills and broken promises. I’m sharing this so that other contractors, suppliers and partners go into any relationship with Coco Safar with their eyes wide open, proper written agreements in place, and payment protections secured before doing the kind of work I did.
0 replies
24 months ago
TRYSTAN DUNBAR what a gem of an agent
TRYSTAN DUNBAR- why can’t all insurance agent be like you. What a friendly amazing and helpful young man. Dotsure. Thank you for hiring people like Tristan!!!
53 replies
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