Evelyn R

Be very careful of RAK property holdings

Very inhumane how RAK goes about treating people once they have moved out. I moved out in December 2023 and I am yet to get my deposit. Instead the Agent makes false promises every time. There is no response on emails. I moved into an apartment that required a number of repairs, some of which I was told "as long as it doesn't affect daily living". I decided to move out when an oven with lose rubber that was noted when I moved in and was never fixed broke and I was told I need to replace the entire stove. A stove that was rusted and had only 2 plates working when I moved in. Upon moving out, I was charged for repairs for the things that were broken prior to me moving in and were never fixed by the owner. They somehow did not have my moving in inspection document anymore. Thank the heavens, I keep record of everything. Once I submitted this, the agent told me that they would remove all the repairs I was billed for seeing that it was all for things broken prior to me moving in, I also had to submit requests for repairs that were never done. I was thereafter promised that I would get my deposit back. Its been 4months of empty promises and no response to emails. Its a pity we can't post pictures and proof on the reviews however I will be posting these on social media (tik tok, Facebook and X) to warn others.