RD
Robyn D
Active since Apr 2024
2
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Reviews
2 reviews24 months ago
Great Stays!
I’ve been staying with holiday inn for work trips this year and every time has been great. Smooth checkin process, friendly service. The rooms are always clean. I really love that they have dove products! A good conditioner on the go is really underrated! There have been days when I’m running late and with no fuss the breakfast staff pack a to go breakfast. There’s a good reason I’m now an IHG member 😊
0 replies
24 months ago
Poor contact, no resolution
In March 2023 a security guard closed a gate on my car, which happened to be a rental car. Avis took the repair money off my credit card and for over a year myself and an Avis representative have been trying to get a resolution from fidelity. The property provided camera footage of the incident. My insurance broker has had the legal department contact fidelity with literally no response in over a year! Between two large corporations, I just feel like the little guy with no rights. To lose money at no fault of my own and have to spend a year phoning and emailing for my own money is crazy!
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Review Distribution
5 Star
1 (50%)
4 Star
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3 Star
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2 Star
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1 Star
1 (50%)