OV
Octavia V
Active since Apr 2024
2
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2 reviews15 months ago
TMM Lofts
Don't ever, ever take your child to stay at TMM. They are so expensive, with all the unnecessary extra higher fees than most places. My daughter stayed there last year, we paid a deposit of almost R6000 plus a placement fee of R1500. We filled in an application at the end of the year to apply for next year. We misunderstood that the placement fee should be paid again this year but when the lady from the Hatfield office called us, she said it's ok to come and pay the placement fee when we bring our daughter. Only to come there to hear that there is no space because of the placement fee. But mind you the deposit is still on their books. I'm so disgusted with that place.
0 replies
24 months ago
Refund
I made a booking at House Haven in Gqeberha (Port Elizabeth) through Booking.com. Due to unforseen circumstances we had to cancel the booking. The rules of the booking was that a 50% will be deducted in case of cancellation or no show. I send emails, made calls, but the owners refuse to give back my money and Booking.com is just silent about this whole issue. I'm beyond disgusted and I will never make use of their service again.
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1 Star
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