Active since May 2024
My complaint was handled swiftly and effectively after leaving a review on hellopeter.
The withdrawal process for the tax-free investment is a hassle. I have been trying to withdraw and have sent numerous emails, but the old mutual app is of no use as it simply states that there are outstanding forms. I have been filling out the same forms multiple times. The frustration of the automated Email replies from Old Mutual, no progress was made, the investment withdrawal process time states 5-7 business days, I requested to withdraw on the 20th of Sep 2025 and still waiting to this day and the repetition of filling the same forms each time is ridiculous as all Information should already be available on the system since I opened the account in April of 2024.
I always buy Kotex(ultra thin all nighter) but recently I have come to notice the pads don’t stick as they should it’s happened a few times where I have wasted 3 pads in a row just trying to get a pad stick onto my underwear and obviously if it doesn’t stick it’s just going to move around, I lose my patience with such things and am considering moving to a different brand.
I have tried emailing the finance department of stadio but no replies, on top of that had a scheduled meeting and waited for 30 mins to leave without having a meeting. Very unprofessional and disappointed with the services of the school.