Wimpie W

Don't use Park to fly ORTambo!!

I have some concerns about my recent experience with Park to fly. The driver was an hour late to bring the car on Sunday 28th of April. My plane landed just after 7:00. I was out of the airport at 7:35 and sent a photo of my location. They confirmed they will send the driver. At 7:59 I asked again as I was waiting for 30min. They called me and notified me that the driver had a flat tyre. The driver came about 8:30 which was an hour of waiting. I checked the boot to see the flat tyre. The driver explained he hit a pot hole. The tyre is completely destroyed and mag damaged. I paid the driver in cash R600 as per agreement. The car was stinking of smoke. Somebody had smoked in the car. This is not acceptable. Then I realized that the tank was near empty. The car was driven for at least 200km while it was in your care. Please advise what is the next step for me to rectify this issue? Please ask the owner of the company to contact me? When I went to replace the tyre I realized that it is a different brand from what I normally put on car. I suspect they swapped the mag and rim with another car. I have used them before with great service but this time I was unimpressed by the service. I have requested the owner or manager contact me a few times to discuss with no response what so ever. Rather pay the Airport parking fees than trust these people with your vehicle.