TN
Thando N
Active since May 2024
3
Reviews
0
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Reviews
3 reviews8 months ago
NO DEPOSIT REFUND
I am disappointed in how they manage deposit refunds. Their intention is to not pay you back even though deposits are supposed to be put in an interest accumulating account. I would not recommend that you buy or rent from them. I did not receive my refund even after leaving the property clean and not damaged in anyway.
0 replies
14 months ago
TERRIBLE CUSTOMER SERVICE - BEL AIRE MAINTENACE
I constantly have to fight to get any maintenance done at Bel Aire Place. I have no power for a few days and I've requested them to check it yet they are always assuming the problem is with the tenant. This place is becoming more and more unpleasant to stay at. They cant even maintain basic needs like water and electricity. And then they will ignore you on their Whatsapp with no updates. I will still have no power tomorrow. I'm seriously disappointed! Their lack of urgency is something to be studied.
0 replies
24 months ago
Goldburg Properties - Bel Aire Place - Kempton Park
Goldburg Properties - Bel Aire Place - Kempton Park Recently there was a water leakage in the pipes that was not visible as it was through the walls until I noticed water coming through the wall. It follows that I had issues with the water bill. They have changed the water system to prepaid. I assumed that would mean we would not be charged for water on our monthly bill. To my surprise the bill was over R1200 for water when I normally pay around R150 per month for water for the past 2 years. I would buy water and it would be gone in a day or 2 without much usage and ended up spending R600 for prepaid water alone Maggie said there was air coming out which read on the meter as water. Which is ridiculous. In total I have been charged over R1800 for water instead of the less than R200 I normally pay over the past 2 years. Further more the bill supposed to be R0 anyway since we are now on prepaid. I have been given a lame excuse on how water is backdated and charged the following month. they are mentioning water leakages in the bathroom. I've had leakages before and it never accumulated to this amount. the plumber advised that the reason for the amount was for the leakage. Even so this is ridiculous considering the amount I normally pay. And why must I pay for their faulty pipes??? They have no complains department either because you end up complaining to the person you are complaining about. I'm totally fed up on how they are ****ming me because of their own errors!!! the economy is already tough I do not understand why they take advantage of people like this.
0 replies
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1 Star
3 (100%)