Megan H

Refund

If you are going to purchases bricks using a debit card, I wouldn't suggest to go to Corobrick Phantekraal. Amsie Naidoo was quick to do the sale but did not check that the batches in the yard differs from the samples in the sales office. She also did not check if they have enough stock of the colour brick we actually wanted. Then when you request a refund, she tells you, you need to have a Credit Card for a refund. She wasn’t wanting to do an EFT. Only after emailing her, she agreed but told us it takes 7 to 10 workings days but Corobrick received my money immediately for the purchase. EFT transactions typically take 48 – 72 hours to settle. (2 to 3 days) regardless of the bank. Very pathetic service, I will not recommend anyone to them who wants to build out of their pocket.