Corobrik
Claimed Business
Corobrik
Claimed Business
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Construction & Hardware
#3Reply Time
194h 1mNPS Score
-100Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 194 hours 1 min
Ranking
#3
in Construction & Hardware
Avg Reply
194h 1m
NPS Score
-100
Recommended: Unlikely
Replied to 50% of negative reviews
Reply time on negative reviews: 194 hours 1 min
Review Distribution
2.3|3 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencefS
florence S
1 reviews | Active since Jan 2020
14 Nov 2025, 08:59
PATHETIC SERVICE COROBRIK
so my husband have a contractor job to do in Brakpan today and we needed to buy bricks so on the way to Brakpan at exactly 8 o clock, we made an immediate payment for the bricks so we can just collect when we get to corobrik springs that is the closest. when hubby gets there after 10 they refuse to give the bricks to him. Husbands number is 0814972153 COME ON COROBRIK WHAT TYPE OF SERVICE IS THIS, WE CHOOSE YOU TO SUPPORT AND THEN YOUR SERVICE IS PATHETIC LIKE THIS, WE NEED THIS BRICKS A.S.A.P
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florence S
1 reviews | Active since Jan 2020
14 Nov 2025, 08:59
PATHETIC SERVICE COROBRIK
so my husband have a contractor job to do in Brakpan today and we needed to buy bricks so on the way to Brakpan at exactly 8 o clock, we made an immediate payment for the bricks so we can just collect when we get to corobrik springs that is the closest. when hubby gets there after 10 they refuse to give the bricks to him. Husbands number is 0814972153 COME ON COROBRIK WHAT TYPE OF SERVICE IS THIS, WE CHOOSE YOU TO SUPPORT AND THEN YOUR SERVICE IS PATHETIC LIKE THIS, WE NEED THIS BRICKS A.S.A.P
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Craig P
1 reviews | Active since Jan 2020
12 May 2025, 06:08
Poor quality bricks!
I bought 5000 ROK bricks at Builders Cape Gate branch last week and received allot of broken bricks. I complaint at the call centre and also went into the store to send some pictures and videos of the damaged bricks. They were shocked to see the amount of bricks that were damaged and said they will report it to Corobrick so someone can come inspect. I paid for each brick!! I want a refund as I had to buy more bricks over the weekend. What poor quality products are you producing??
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Craig P
1 reviews | Active since Jan 2020
12 May 2025, 06:08
Poor quality bricks!
I bought 5000 ROK bricks at Builders Cape Gate branch last week and received allot of broken bricks. I complaint at the call centre and also went into the store to send some pictures and videos of the damaged bricks. They were shocked to see the amount of bricks that were damaged and said they will report it to Corobrick so someone can come inspect. I paid for each brick!! I want a refund as I had to buy more bricks over the weekend. What poor quality products are you producing??
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Replies (0)BD
Bafana D
1 reviews | Active since Jan 2020
7 Oct 2024, 14:39
Paid for broken bricks!
Extremely poor policy which does not favour the client at all. I had a terrible experience and financial loss with Corobrik Middelburg. I ordered and paid for a large quantity of bricks needed for a project I was busy with. Upon delivery and usage of the bricks I discovered a significant number of bricks broken at the bottom of the Pilate. I immediately took pictures of the defective bricks (which couldn’t be used) and sent it to their manager in which I was expecting him to handle the situation with sound and wise understanding. To my dismay, he eluded to informing me that the broken bricks will not be compensated for nor replaced by them. When I asked the reasons or when I tried explaining how this compromised and inconvenienced my project - he mentioned a well trained answer of reading off their lousy policy without considering me as a client. In short, I paid for bricks which were broken and could not be used to build with and they were happy to not expedite the matter nor even consider my loss as a potential and first time client of theirs. Based on this experience I will not conduct business with Corobrik Middelburg ever again!
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Bafana D
1 reviews | Active since Jan 2020
7 Oct 2024, 14:39
Paid for broken bricks!
Extremely poor policy which does not favour the client at all. I had a terrible experience and financial loss with Corobrik Middelburg. I ordered and paid for a large quantity of bricks needed for a project I was busy with. Upon delivery and usage of the bricks I discovered a significant number of bricks broken at the bottom of the Pilate. I immediately took pictures of the defective bricks (which couldn’t be used) and sent it to their manager in which I was expecting him to handle the situation with sound and wise understanding. To my dismay, he eluded to informing me that the broken bricks will not be compensated for nor replaced by them. When I asked the reasons or when I tried explaining how this compromised and inconvenienced my project - he mentioned a well trained answer of reading off their lousy policy without considering me as a client. In short, I paid for bricks which were broken and could not be used to build with and they were happy to not expedite the matter nor even consider my loss as a potential and first time client of theirs. Based on this experience I will not conduct business with Corobrik Middelburg ever again!
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Replies (0)MH
Megan H
1 reviews | Active since Jan 2020
8 May 2024, 18:22
Refund
If you are going to purchases bricks using a debit card, I wouldn't suggest to go to Corobrick Phantekraal. Amsie Naidoo was quick to do the sale but did not check that the batches in the yard differs from the samples in the sales office. She also did not check if they have enough stock of the colour brick we actually wanted. Then when you request a refund, she tells you, you need to have a Credit Card for a refund. She wasn’t wanting to do an EFT. Only after emailing her, she agreed but told us it takes 7 to 10 workings days but Corobrick received my money immediately for the purchase. EFT transactions typically take 48 – 72 hours to settle. (2 to 3 days) regardless of the bank. Very pathetic service, I will not recommend anyone to them who wants to build out of their pocket.
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Megan H
1 reviews | Active since Jan 2020
8 May 2024, 18:22
Refund
If you are going to purchases bricks using a debit card, I wouldn't suggest to go to Corobrick Phantekraal. Amsie Naidoo was quick to do the sale but did not check that the batches in the yard differs from the samples in the sales office. She also did not check if they have enough stock of the colour brick we actually wanted. Then when you request a refund, she tells you, you need to have a Credit Card for a refund. She wasn’t wanting to do an EFT. Only after emailing her, she agreed but told us it takes 7 to 10 workings days but Corobrick received my money immediately for the purchase. EFT transactions typically take 48 – 72 hours to settle. (2 to 3 days) regardless of the bank. Very pathetic service, I will not recommend anyone to them who wants to build out of their pocket.
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Replies (0)NR
Naresh R
1 reviews | Active since Jan 2020
23 Nov 2022, 07:59
Bad Quality Bricks is unethically hidden inside pallets as scam
I am really disappointed with the quality of the bricks from Corobrick. I paid for the bricks like a year in advance then was unable to take delivery due to other commitments. The salesman at the Clayville branch gave me a run around and eventually the Branch manager, Magda stepped in and assisted me to sort the missing invoice. Then the manager came past my house with samples to match my existing bricks on building and she did this at least three times and finally managed to get the correct colours and texture. She then arranged delivery and the bricks arrived with outsourced transport company. I immediately noticed that the bricks was not shrink-wrapped and not palletized and visible damages were evident. I immediately called the Branch manager to inform and she explained that if there is more than 5% defects and damages then she will arrange replacement. I agreed with here because I built a trust relationship as customer. Sadly with Covid pandemic everything came to standstill and bricks stayed in safe location unused.I started the building work with NHBRC builder and I had to remove part of the wall he built twice each day I came home from work. He showed me all the colour defects, size defects, chipped bricks and warped like banana bricks. We are currently building and I am staying at home doing brick selection to ensure we don’t break and remove wall for the third time. I am very unhappy with Corobrik quality and the scam system they are using by putting good bricks on the top of and sides of the strap tied batches so that neither the customer nor the Branch Manager can see the defects until they actually need the bricks and are busy with construction which is too late. I have started making my own stack of defective and damaged bricks and will want a refund and replacement for the loss of money, workers pay days, construction time, cement and sand loss for rework. The wall has to go up due to security risk so we are using the best possible bricks we can find but this is delaying the work to almost twice the days allowed for building. I restate my comment that this is not a Branch Manager problem, since Magda has been truthful and honest with all engagements and I cannot place responsibility on her for the Scam and fraudulent actions of the other staff at Corobrik. I trust a Senior Exec or Board member involved in ethics and compliance will intervene to rectify the reputational damages and provide appropriate restitution. Naresh
Helpful (0)
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Naresh R
1 reviews | Active since Jan 2020
23 Nov 2022, 07:59
Bad Quality Bricks is unethically hidden inside pallets as scam
I am really disappointed with the quality of the bricks from Corobrick. I paid for the bricks like a year in advance then was unable to take delivery due to other commitments. The salesman at the Clayville branch gave me a run around and eventually the Branch manager, Magda stepped in and assisted me to sort the missing invoice. Then the manager came past my house with samples to match my existing bricks on building and she did this at least three times and finally managed to get the correct colours and texture. She then arranged delivery and the bricks arrived with outsourced transport company. I immediately noticed that the bricks was not shrink-wrapped and not palletized and visible damages were evident. I immediately called the Branch manager to inform and she explained that if there is more than 5% defects and damages then she will arrange replacement. I agreed with here because I built a trust relationship as customer. Sadly with Covid pandemic everything came to standstill and bricks stayed in safe location unused.I started the building work with NHBRC builder and I had to remove part of the wall he built twice each day I came home from work. He showed me all the colour defects, size defects, chipped bricks and warped like banana bricks. We are currently building and I am staying at home doing brick selection to ensure we don’t break and remove wall for the third time. I am very unhappy with Corobrik quality and the scam system they are using by putting good bricks on the top of and sides of the strap tied batches so that neither the customer nor the Branch Manager can see the defects until they actually need the bricks and are busy with construction which is too late. I have started making my own stack of defective and damaged bricks and will want a refund and replacement for the loss of money, workers pay days, construction time, cement and sand loss for rework. The wall has to go up due to security risk so we are using the best possible bricks we can find but this is delaying the work to almost twice the days allowed for building. I restate my comment that this is not a Branch Manager problem, since Magda has been truthful and honest with all engagements and I cannot place responsibility on her for the Scam and fraudulent actions of the other staff at Corobrik. I trust a Senior Exec or Board member involved in ethics and compliance will intervene to rectify the reputational damages and provide appropriate restitution. Naresh
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Replies (0)SE
Sebastien E
1 reviews | Active since Jan 2020
13 Feb 2020, 17:24
Corobrik moppet show
Stay away from Corobirk! Most horrible experience ever in Philippi. Lost a lot of money because they didn't deliver and were making up stories. I ordered and paid 1500 bricks on Friday for a delivery for Monday morning. Knowing I ordered previously 11000 bricks with them and they delivered on site. On Monday they came only in the afternoon. A whole team was sitting idle during the day which I had to pay of course. The most f#!cked up part is that they decided on their own that they were unable to enter the site because the ground was to loose?! They went off with my bricks! An hour later Boland bricks delivered 5000 bricks and entered the site no issues. The reaction of Corobrik is to cry for. I called the manager of Corobrik. (He didn't call me) for an explanation. Corobrik asked to come on site to assess the risk of the ground condition. Like it is my call to make and I have no better things to do or what. They decided that their transport partner was unable to enter the site due the conditions. So they asked the transport partner of Boland bricks to do the job for them. Then the drama starts again, The truck is broken, they are on the way. They just left Stellenbosch to pick up the bricks. bla bla bla.... There was just no show! We are now Thursday and again the transport was on their way. Now it is afternoon and still no bricks. I called again and they said the transporter let them down again and they told me they sent on of their trucks to deliver the bricks on the street side. They eventually arrived at 3:00PM and guess what! They went on site with no issues with the ground conditions because my builder gave them a tip! COROBRIK, YOU ARE A JOKE AND A BUNCH OF MOPPETS!!!
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Sebastien E
1 reviews | Active since Jan 2020
13 Feb 2020, 17:24
Corobrik moppet show
Stay away from Corobirk! Most horrible experience ever in Philippi. Lost a lot of money because they didn't deliver and were making up stories. I ordered and paid 1500 bricks on Friday for a delivery for Monday morning. Knowing I ordered previously 11000 bricks with them and they delivered on site. On Monday they came only in the afternoon. A whole team was sitting idle during the day which I had to pay of course. The most f#!cked up part is that they decided on their own that they were unable to enter the site because the ground was to loose?! They went off with my bricks! An hour later Boland bricks delivered 5000 bricks and entered the site no issues. The reaction of Corobrik is to cry for. I called the manager of Corobrik. (He didn't call me) for an explanation. Corobrik asked to come on site to assess the risk of the ground condition. Like it is my call to make and I have no better things to do or what. They decided that their transport partner was unable to enter the site due the conditions. So they asked the transport partner of Boland bricks to do the job for them. Then the drama starts again, The truck is broken, they are on the way. They just left Stellenbosch to pick up the bricks. bla bla bla.... There was just no show! We are now Thursday and again the transport was on their way. Now it is afternoon and still no bricks. I called again and they said the transporter let them down again and they told me they sent on of their trucks to deliver the bricks on the street side. They eventually arrived at 3:00PM and guess what! They went on site with no issues with the ground conditions because my builder gave them a tip! COROBRIK, YOU ARE A JOKE AND A BUNCH OF MOPPETS!!!
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Replies (0)AM
Angel M
1 reviews | Active since Jan 2020
6 May 2017, 13:00
Disgusting service
<p>I am very disappointed with the service we received from Corobrik in Olifantsfontein. We bought bricks on the 2nd of May and were told that delivery would be the next day on the 03rd, unfortunately they were only delivered yesterday and when the delivery guy arrived, he said the delivery fee is R540. Firstly, the guy who was assisting us with the purchase promised we would get a phone call confirming the delivery and the fee, no1 called and yesterday the delivery arrived and found my mother at home, we had no agreement yet they demanded charged R540 from my mother. It really is a shock that ur conditions of sale state the delivery fee is agreed upon by the purchaser and corobrik. Secondly, why does it cost so much to deliver from Olifantsfontein to Ivory Park? Ivory park is like 15 min away from Olifantsfontein. Corobrik is not transparent with its customers, this is the reason we weren't told the price upfront.. We would hv arranged our own transport at Half the ridiculous amount charged for delivery, they dont even answer their phones. I will never make use of ur services again.</p>
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Angel M
1 reviews | Active since Jan 2020
6 May 2017, 13:00
Disgusting service
<p>I am very disappointed with the service we received from Corobrik in Olifantsfontein. We bought bricks on the 2nd of May and were told that delivery would be the next day on the 03rd, unfortunately they were only delivered yesterday and when the delivery guy arrived, he said the delivery fee is R540. Firstly, the guy who was assisting us with the purchase promised we would get a phone call confirming the delivery and the fee, no1 called and yesterday the delivery arrived and found my mother at home, we had no agreement yet they demanded charged R540 from my mother. It really is a shock that ur conditions of sale state the delivery fee is agreed upon by the purchaser and corobrik. Secondly, why does it cost so much to deliver from Olifantsfontein to Ivory Park? Ivory park is like 15 min away from Olifantsfontein. Corobrik is not transparent with its customers, this is the reason we weren't told the price upfront.. We would hv arranged our own transport at Half the ridiculous amount charged for delivery, they dont even answer their phones. I will never make use of ur services again.</p>
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