BD
Bafana D
Active since Apr 2024
6
Reviews
0
Industries
Reviews
6 reviews2 months ago
Stay away from Lift Airlines!
Utterly disgraceful consumer satisfaction! For the first time in my life I wanted to try out this airline and I’m already regretting engaging by purchasing a flight ticket with them. 1. When I purchased my flight ticket the ticket indicated that luggage is included in the price (which was expensive might I add) to then discover that the luggage is actually cabin luggage and not check-in luggage. I sadly discovered this as I’m busy with the check in. 2. I tried to search for their contact number so I could call to no luck in which I resorted to their WhatsApp line. On WhatsApp some “smart” idiot responded informing me that they are not a call centre and that I should address my concerns on WhatsApp - to which skyrocketed my frustration. 3. I engage with this person and at this point I was ready to cancel my flight and claim my refund, to which I received quiet a disturbing response that said: if I cancel they keep my money and I’ll have credit with the airline - which is disgusting considering I wanted to stop my relationship with them. 4. As it stands, they have corned me as I don’t have check in luggage nor will I be able to receive my refund if I cancel. Lastly, having reviewed their reviews I should’ve expected this, so the public should be aware of this distasteful experience I’m having.
0 replies
2 months ago
Horrible organisation & experience
Absolutely disgusting organisation and even worse service. Every second month they wrongfully suspend my WiFi services due to their poor financial management systems. To add to that, All their lines of communication are beyond detestable. You’d stand a better chance at a local home affairs receiving help than from them. As I type this, I am left frustrated as my WiFi services are suspended for almost the day which is a massive inconvenience for me as I work from home! I would highly & fervently encourage fellow consumers looking for fibre or WiFi NOT to engage with MetroFibre.
1 reply
5 months ago
Disgraceful service, poor organisation
This has to be the worst fibre service provider period! 1. They have repeatedly disconnected my services WITHOUT CHECKING whether the account is up to date or not. Then I as the client is always left frustrated and stranded without my WiFi connection. 2. In that frustration, when you contact their landline number - you’d swear you have a better chance at contacting a government office. MetroFibre is pathetic as a whole - but their contact lines are disgustingly poor! 3. It gets worse, their financial department is highly inefficient and *********** (Not sure whether it’s their systems or a personnel issue - take your pick). They have absolutely no idea what’s going on when you call regarding your account! 4. The cherry on top from this disgraceful organisation - When you email them the POP their response is shockingly unacceptable as they inform you that they cannot pick up your profile and even worse can’t locate your reference number - mind you that this was a reference number that THEY ALLOCATED TO ME AND MY PROFILE! Overall, it’s just a sh*show going on in that organisation & I have reached my limit with how poor they are entirely!
2 replies
6 months ago
Poor service and high level of incompetence
I’ve experienced one of If not the worst incompetence and poor service from Makro and their supposed supplier. Firstly, I wanted to purchase rechargeable hammer drills x2 that I noticed on Makro’s online website in store, to my dismay they mentioned they don’t keep it in store, which is an inconvenience but fair enough. I then left the store disgruntled and ordered the products online - which was the worst possible idea! 2) I waited for my order for a few days and then 4 days later they delivered my order. To my surprise I opened the package only to find that ITS THE INCORRECT HAMMER DRILLS!! 3) I ordered and paid for rechargeable hammer drills but they delivered an electric hammer drill which does not serve me or my business at all! 4) I had to fill in some returns request online to which was going to take more days to be actioned. 5) I have been trying to contact the Makro online contact centre to try & resolve this soonest because I am and have been massively inconvenienced and lost days and time because of this incompetence, but I keep getting the run around from Makro Online to either A- surrender the supplier’s details in order for me to go there personally to facilitate the exchange, but they are reluctant to assist me. I’m now left stranded with the incorrect product! I’m deeply angry and frustrated and had I known Makro was just a middle man or distributor of certain suppliers I would’ve never engaged in this transaction. People should be aware of this before engaging with Makro online because now it’s blame shifting and it’s at my expense!
1 reply
20 months ago
Paid for broken bricks!
Extremely poor policy which does not favour the client at all. I had a terrible experience and financial loss with Corobrik Middelburg. I ordered and paid for a large quantity of bricks needed for a project I was busy with. Upon delivery and usage of the bricks I discovered a significant number of bricks broken at the bottom of the Pilate. I immediately took pictures of the defective bricks (which couldn’t be used) and sent it to their manager in which I was expecting him to handle the situation with sound and wise understanding. To my dismay, he eluded to informing me that the broken bricks will not be compensated for nor replaced by them. When I asked the reasons or when I tried explaining how this compromised and inconvenienced my project - he mentioned a well trained answer of reading off their lousy policy without considering me as a client. In short, I paid for bricks which were broken and could not be used to build with and they were happy to not expedite the matter nor even consider my loss as a potential and first time client of theirs. Based on this experience I will not conduct business with Corobrik Middelburg ever again!
1 reply
26 months ago
Upset Client!
I've had such a horrifying experience with Aramex. Please see below' 1. I had a parcel that was meant to be couriered on the 05/04/2024 at The Glen shopping centre. 2. I filled out all the necessary steps on the online portal and my parcel was suppose to be delivered with 72 hours to Richards Bay. 3. It is now a week later and both myself and the distribution company have no idea where my parcel is. 4. This is the worst part for me - The tracking number issued to me is INVALID and neither I or Aramex itself can pick it up. 5. I followed up with them by trying to contact their customer care and that in itself was a terrible experience as I was given such a run around while holding on and using my airtime for their incompetency or lack of delivery, to my dismay I ended up using their Whatsapp chat line. To an extent I was helped because my matter was said to be "investigated" and a ref number was issued to me. 6. Since that investigation and ref number were issued to me, I've not received any call and 48hours have lapsed. Instead, they called the person in which the parcel was meant to be delivered to this morning (12/04/2024) and informed her that ' THE PARCEL IS MISSING' 7. Now, as you would imagine - I'm quiet upset and what frustrates me the most is that the parcel contained some confidential documents and information and what irks me off the most is that through both my Whatsapp and online vents to the agents - Nothing has been done thus far and I am increasingly left frustrated and concerned. 8. I need to know what the remedial actions are to my parcel and more importantly the time, effort and energy I've invested into trying to get this resolved when I've not been at fault. I hope this reaches the relevant person who would be able to assist me urgently and satisfactory. My details are as follows; Bafana Dhlamini 083 963 2540 Bafanad@ymail.com Tracking number: 23000152001212561 Date created : 05/04/2024 Location: Bassonia
0 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
6 (100%)