Gila S

Stay away unless risking your safety is on the agenda

Extremely disappointed with the service at CMH Ford Randburg!Their incompetence nearly cost lives. Recently had our Ford Ranger there and within a short time, experienced a life-threatening incident when the wheel came off on the highway due to negligence on their part. When seeing the service manager it was admitted that the car did not go through the quality check before leaving the floor. Even more concerning is their lack of response to address the issue. Initially we were told that we would be reimbursed in full for the damages and receive a new rim as ours is completely damaged. After numerous follow ups and messages we are not getting any response. Unacceptable!