LD
Lindobuhle D
Active since May 2024
3
Reviews
0
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Reviews
3 reviews8 months ago
SAMRO doesn't want to pay me royalties for the past 28 years.
My late husband passed away in 1996 and he was a registered member of SAMRO. On the 30th of April 2025 I went to SAMRO offices to claim for my late husband's royalties. I was told that I will receive royalties for 50 years, which in that 50 years they will reimburse me royalties for 29 years because I haven't claimed for the past 29 years. They also told me that they will pay me R30,000 for the funeral policy of my late husband because it wasn't claimed. They then told me that the money will reflect after 40 working days. On the 31st of July I went back to their offices and they told me that the lady that helped me on the 30th of April made a mistake with my claim. They also told me that they are banking with ABSA so the money will take time to reflect on my account because I'm using a different bank. They said the money will reflect on the 1st of August or on the 4th of August. When I ask them how much will I receive they told me they are not allowed to disclose that. I never received the payment and I decided to give them a call on the 6th of August. They told me to go and check at the bank because they believe that the problem is with my bank. I went to the bank and the bank consultant told me that there is no problem with my account. The bank consultant gave them a call and spoke to the manager of SAMRO named Glory who then assured me that the money is released and it will reflect I must give them time. I then received a payment of R5000 which is an insult for 29 years. They are now refusing to pay me royalties for the past 28 years.
0 replies
23 months ago
Assupol is refusing to refund me my 6 months premiums.
My aunt passed away in November 2023 and Assupol has been deducting premiums from December to May 2024.When I call them they tell me that they will refund me the 6months premiums they have been deducting, till today they haven't refunded me.
0 replies
23 months ago
Assupol doesn't pay
They don't even deserve that 1 star. They advertise as if they pay people but they don't. I claimed for a policy and it's been a month they haven't paid. Last week I lost my grandmother and went to claim for her, they told me the money will be in before the funeral but it was not. It's been a week now since I buried my grandmother Assupol hasn't paid. When I give them a call they tell me they have a backlog of people claiming policies, what does that have to do with me? They are still deducting for the 2 policies I claimed for, but they are not paying. I advise people not to take out policies with Assupol.
53 replies
Review Distribution
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2 Star
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1 Star
3 (100%)