Active since May 2024
We bought a TV Stand and Serving Table from the Clearwater store and the salesperson Bright was very happy to take the payment quickly and arrange the delivery. Upon delivery, we noticed the items were damaged and looked like display units which we did not accept. Bright informed us that they are trying to source new stock and will have this resolved shortly. After waiting for 2 weeks, we decided to request a refund as we could not wait any longer. We were told that the refund would take 7 working days to process and after more than 2 weeks, we are still awaiting for the refund. The owner Kuben Govender does not take our calls or have ever called us to explain anything. If the owner himself does not accept customer calls, then this speaks volumes about this business!