Celeste A

Extremely Disappointed with After Sales Customer Care

This company approached our school to sell cleaning materials, but they don't disclose that the price they charge is by the litre. After delivery, the invoice was issued late (long after delivery) and eventually, when we received it and queried the amount, we were met with utter rudeness and disrespect. I had high hopes, given the hype around your sales call, but my experience was nothing short of a disaster. I understand that sales can be busy, but this level of incompetence is unacceptable. You’ve lost a customer for good.