KT
Kea T
Active since May 2024
2
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2 reviews20 months ago
L&B Woodwork ZA is a waste of money
🚩Do not waste your money on L&B!!!! ordered counter chairs that arrived later than promised, their tops cracked within a few weeks. Benny has promised to replace them but has not followed through. I have been waiting for more than 3 months hoping he would deliver but it looks like he blocked me on WhatsApp and Facebook🚩 L&B woodworks ZA is located at 6 7th avenue Kensington.
1 reply
24 months ago
Poor customer service from Volvo SA
I'm extremely disappointed with the service I've received from Volvo. Since November 2023, my car has been to Volvo Cape Town four times due to a persistent oil drop issue, which the team has been unable to resolve. On May 8th, 2024, I made an appointment and requested a loan car, anticipating a longer stay in the workshop. Unfortunately, I received no response regarding the loan vehicle, except for a generic acknowledgment from Volvo SA. Despite following up for feedback, I never received any regarding the loan car request. Since May 27th, I've been in constant communication with both Volvo Cape Town and Volvo SA, with promises of updates on the loan car status. However, despite numerous calls, I received no concrete feedback, only reassurances that they would get back to me soon. May 30th was particularly frustrating, as I called multiple times without any meaningful feedback from either the dealer or Volvo SA. Even on May 31st, when I inquired about my car's progress, I was informed it hadn't been stripped, leaving me uncertain about its timeline in the workshop. Overall, I'm deeply disappointed with the lack of urgency and customer consideration displayed by Volvo SA. Basic communication, such as returning calls or providing updates, seems to be lacking, exacerbating an already frustrating situation.
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