Justina Žlabytė

avoid this ******* site giving poor services

I've been using the service for years and it often dissatisfies with long deliveries, the food comes cold! Just last time I've checked, the food was not picked up for 27 minutes. In total, it was cooling down for 45 minutes until the delivery was finished. Previously Bolt support could spare 1 or 2 euros as a compensation, but right now it does not even respond in the first hour, nor give any compensation. The support specialist refuse to give out any information where I could file an official complaint. Surprisingly enough, I've just noticed higher service fairs - they are different for each restaurant, I've even noticed a1.59 euro charge! Previously there was a base of 0.09eu service fee.