Leslaine B

Do NOT recommend! Steer well clear!

Worst experience ever! Do not take your Ford to this Novel Ford in Paarl. Almost 2 months with my car and still no fix insight! No communication, no apologies, and certainly no sense of urgency! No courtesy car offered, just more excuses and lack of empathy. People, you do not need to take your Ford into a Ford dealer for insurance purposes, you only need to find an RMI accredited mechanic. Who usually have far superior mechanics and customer service than these generic dealerships who do not care about you or your car. Will never buy another Ford again due to these guys.