GR
Gouwah R
Active since Nov 2010
2
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2 reviews112 months ago
Bad service
<p>i am always super keen on trying great new halaal places as they are so far and inbetween.</p> <p>This was recommended by a friend, so few of my girlfriends and myself decided to try it out for dinner lastnight.</p> <p>reservation was set for 6pm. Everyone arrived on time.</p> <p>As we were seated there were bottled water on the table with glasses, very nice setup.</p> <p>however our food arrived more than an hour later only for the steak (which was the size of my palm priced at R130.00) to be tasteless as well as the mushroom sauce, the fries tasted like it was fried in old oil, i requested my steak medium to welldone and received steak that was rare to well done (needless to say i lost my appetite) our waiter was busy behind the bar/kitchen preparing drinks or whatever and only came to us 10mins after we got his attention.</p> <p>I then thought let me try desert perhaps ill have a better experience, i ordered a banana waffle (very pretty presented) only for the waffle batter/dough to be raw and looked like rubber.</p> <p>now besides the fact that we were 7 girls having dinner id expect a waiter to be on hand since they were not busy AT ALL there was one couple aside from us in the restuarant yet we waited more than an hour for our food and one of us received her food after everyone was almost done eating.</p> <p>After we finally got the waiters attention cause we were just about done with this place it took them 40mins to sort out our bill. which we then discovered they charged us R153.00 for the bottled water on the table and R128 and some odd cents for the gratitude.</p> <p>now im sorry but if you do not make me aware that the bottled water on the table is not complimentary and that i will then be charged for it, where is the choice in deciding if i want to spend R153.00 ON WATER or i actually want a better choice of beverage for that value.</p> <p> </p> <p>wasted 3 and half hours with overpriced, tasteless / raw food and deseert.</p> <p>definately never going back there again.</p>
0 replies
132 months ago
Interest
I received my statement from Discovery for a balance of around about R6652.80 for my credit card.<br> on the 9th June 2015 I settled the full amount leaving my account in a zero balance, intending to close my account. I then sent a cancellation request<br> i received a statement on the 15th June with interest of R120.60 being charged on my account!<br> I then contacted the call centre to have the interest waivered and was told by a consultant its for the balance at 1 June 2015. I requested to speak to a manager waited for -5mins and still no manager to speak to.<br> I am certainly not a happy chappy about this!! <br>
76 replies
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2 Star
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